Last updated: 27 July 2026

Welcome to the Rudono Pizza website. By accessing or using this website, purchasing merchandise, or booking an event, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

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About Us

Rudono Pizza is an independent artisan sourdough pizza business based in North Walsham, Norfolk, United Kingdom.

Email: help@rudonopizza.co.uk

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Website Use

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use of the website.

You must not:

• Use the website for fraudulent purposes.

• Attempt to gain unauthorised access to our website or servers.

• Introduce viruses or malicious software.

• Copy or reproduce website content without our written permission.

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Merchandise Orders

All merchandise sold through our website is produced to order by our fulfilment partner, Inkthreadable.

Product photographs are intended to provide an accurate representation of the products, but colours and appearance may vary slightly depending on your screen settings and the manufacturing process.

Once an order has entered production, it cannot usually be amended or cancelled.

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Pricing

All prices displayed on our website are shown in Pounds Sterling (£).

We reserve the right to change prices at any time. Price changes will not affect orders that have already been placed and confirmed.

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Payments

Payments are processed securely through the payment methods available on our Wix website.

Rudono Pizza does not store customers' full payment card details.

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Shipping

Shipping times and delivery information are provided in our Shipping Policy.

Delivery estimates are provided in good faith but cannot be guaranteed.

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Returns and Refunds

Our Returns & Refund Policy forms part of these Terms & Conditions.

As merchandise is produced to order, returns may only be accepted where items are faulty, damaged, incorrectly supplied or otherwise required by applicable consumer law.

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Event Bookings

Where events are available to book through our website:

• Bookings are subject to availability.

• Full payment may be required at the time of booking unless otherwise stated.

• Booking confirmations will be sent by email.

• We reserve the right to reschedule or cancel an event due to unforeseen circumstances. Where this occurs, customers will be offered an alternative date or an appropriate refund.

Specific cancellation terms may apply to individual events and will be stated on the booking page where relevant.

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Gift Cards and Promotional Codes

Gift cards, vouchers and promotional codes may only be used in accordance with any terms accompanying the offer.

They cannot be exchanged for cash unless required by law.

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Intellectual Property

All content on this website, including logos, branding, photographs, graphics and text, is the property of Rudono Pizza unless otherwise stated.

You may not reproduce, distribute or use any content without our prior written permission.

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Limitation of Liability

While we make every effort to ensure the information on this website is accurate, we do not guarantee that it will always be complete, current or error-free.

To the fullest extent permitted by law, Rudono Pizza shall not be liable for any indirect or consequential loss arising from the use of this website or the purchase of our products or services.

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or any rights you have under UK consumer law.

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Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

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Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will always be published on this page with the updated revision date.

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Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Rudono Pizza
North Walsham, Norfolk
United Kingdom

Email: help@rudonopizza.co.uk

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