Privacy Policy

PRIVACY POLICY - UPDATED 24/7/26

Welcome to the Rudono Pizza website. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use and protect your information when you visit our website, purchase merchandise or book an event through our Wix website.

Who We Are

Rudono Pizza is an independent artisan sourdough pizza business based in North Walsham, Norfolk, United Kingdom.

If you have any questions about this Privacy Policy, you can contact us at:

Email: help@rudonopizza.co.uk

Information We Collect

Depending on how you interact with our website, we may collect:

Your name
Email address
Telephone number
Billing and delivery address
Merchandise order details
Event booking information
Payment information (processed securely by our payment provider)
Messages submitted through our contact forms
IP address
Browser and device information
Website usage data through cookies and analytics

We do not store your full payment card details.

How We Use Your Information

We use your personal information to:

Process and fulfil merchandise orders
Confirm and manage event bookings
Communicate with you regarding your order or booking
Respond to enquiries
Improve our website and customer experience
Meet legal, tax and accounting obligations
Prevent fraud and maintain website security
Send marketing communications only where you have given your consent

Payments

Payments made through our website are processed securely by trusted third-party payment providers available through Wix.

Rudono Pizza does not receive or store your complete payment card information.

Website Hosting

Our website is hosted by Wix.com Ltd.

Your information may be stored through Wix's secure data storage, databases and applications. Wix protects data using industry-standard security measures.

For more information, please visit Wix's Privacy Policy.

Cookies

Our website uses cookies to:

Ensure the website functions correctly
Remember your preferences
Improve website performance
Analyse website traffic
Enhance your browsing experience

You can control or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

Marketing

If you choose to subscribe to our newsletter or marketing emails, we may occasionally send updates about:

New merchandise
Special pizzas
Events
Promotions
News from Rudono Pizza

You can unsubscribe at any time using the link included in our emails.

Event Bookings

When you book an event through our website, we use your information to:

Confirm your booking
Contact you regarding event details
Notify you of any changes or cancellations
Manage attendance

Merchandise Orders

When purchasing merchandise, we use your information to:

Process your order
Arrange delivery or collection
Communicate about your purchase
Provide customer support where required

Sharing Your Information

We only share your information where necessary with trusted service providers, including:

Wix.com Ltd.
Payment providers
Delivery and courier services
Professional advisers where legally required

We never sell your personal information to third parties.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or destruction.

How Long We Keep Your Information

We only retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.

Your Rights

Under UK data protection law, you have the right to:

Request access to your personal information
Correct inaccurate information
Request deletion where appropriate
Restrict certain processing
Object to processing
Request a copy of your data
Withdraw consent where applicable

To exercise any of these rights, please contact us using the email address above.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

Contact

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact:

Rudono Pizza, Black Swan Loke, NR28 9BX
North Walsham, Norfolk, United Kingdom